Gemonova Customer Service

To provide an extra special service of perfection,
quality and reliability,Customer satisfaction is the
aim that motivates to every customer at the GEMONOVA

Watch Care:

What should I do to ensure that my watch continues to provide excellent service for many years?
1、 Magnetic fields: avoid placing your watch on speakers or refrigerators, since these have strong magnetic fields.
2、Shocks: whether thermal or other, avoid them.
3、Chemical products: avoid direct contact with solvents, detergents, perfumes, cosmetic products etc., since they may damage the bracelet, the case or the gaskets.
4、 Temperatures: Avoid expose to extremes in temperature.

Recommendation by GEMONOVA to preserve the condition of your leather strap as long as possible.

1、Avoid contact with water, greasy substances and cosmetic products.
2、 Avoid prolonged exposure to sunlight to prevent the colour from fading.

Water Resistance Specifications:

GEMONOVA Watches are Water Resistant from 3ATM to 10ATM as per marked on case back, only as long as lens, buttons, crown, case, caseback and gaskets remain intact. Do NOT operate crowns or buttons when the watch is wet or under water.
1、Water resistance 3ATM (30 meters OR 100 feet): It is wearable around household sinks and while playing sports. It should not be worn while swimming or scuba diving.
2、Water resistance 5ATM (50 meters OR 150 feet): It is wearable around household sinks, while playing sports, and in shallow water. It should not be worn while scuba diving. Water resistance 10ATM (100 meters OR 333 feet): It is wearable around household sinks, while playing sports, and while swimming or poolside diving. It should not be worn while scuba diving.
3、Water resistance 30ATM (300 meters OR 990 feet): It is wearable around household sinks and while playing sports, swimming, and scuba diving at depths not requiring helium gas.

Jewelry care:

Maximize the life and brilliance of your jewelry with proper care and storage techniques to combat exposure to everyday elements.
1、Remove your jewelry at night and put it in a GEMONOVA jewelry box.
2、Remove your jewelry before washing your hands ,bathing and grooming.
3、Put your jewelry on as a final touch after using cosmetics, hair products and lotions.
4、Although most jewelry is quite durable, don’t wear your jewelry while doing heavy physical work around the house or in the garden.
5、Don’t expose your jewelry to chemicals, including bleach, perfumes, soaps, cosmetics, hairsprays, etc.
6、 Don’t expose your jewelry pieces to extremes in temperature and humidity
7、Water can be used to clean and rinse some jewelry, but is should be dried thoroughly afterward, especially before storing. Usually, though, a good rule of thumb is to keep your jewelry dry.

We use modern workshop with an optimal infrastructure and qualified professional staff who repair, service and restore watches from our current collection as well as old watches. Furthermore, this staff benefits from continuous training in order to maintain and improve the level of service we offer to our customers.
Please email to repair@gemonova.com for further details on repairing.

Watches operating Manual download

1832115.pdf

183VD54.pdf

1835Y20.pdf

183763-1832033-1832035.pdf

183FS00-183FS01-183FS03-183FS04.pdf

183FS20-183FS21.pdf

183VD53.pdf
File format of this
Manual is in pdf format.You will require adobe rader to read these files.If you do not have Adobe Reader please chick here to download